Bradford Fults on feedback and human bias

A Better Approach to 360° Feedback: Bradford Fults shares ways to route around fallible human memory and gather useful information when it comes to review season.

Humans also have a recency bias and suffer from long-term memory distortions that change to fit their current opinions of other people. This means that “observations” from months ago often aren’t so much observations as they are current opinions and emotions repackaged as fixed stories about the past. Most people don’t even intend to distort the truth like this: it’s just the way the human brain works.

Instead, ask questions in the context of how the reviewer works with the reviewed, particularly in the last 90 days or so. Paraphrasing Janet Jackson: “What Have You Done For Me Lately?”


In my too-frequent skimming of German sports cars for sale near me, I came across a BMW 135i with a black exterior and interior. It’s a tempting car, but I’m afraid it says “I listen to two kinds of music: Kraftwerk on cassette and Kraftwerk on vinyl”.👴



1992 Lancia Delta Integrale Martini 5 Evoluzione, Bring a Trailer fodder for the day. I can’t resist Martini Stripes. Or bright yellow, extremely 80s instruments.

Martini Stripes

Lancia Delta instruments


Watched Jim Gaffigan’s The Pale Tourist. I’m surprised one can dedicate an hour-long set to Canada alone, but he makes it work. Gaffigan’s not the edgiest comedian or most insightful orator, but he is delightful. And delightful is mostly what I want out of entertainment right now! Recommended.


Unlocking value with durable teams, Anna Shipman:

If you build teams around projects, this means that there is a ramp-up period while the team go through the early stages, and if the team is not together for long enough, it’s possible they won’t spend very long (if any time at all) in the performing stage. This happens if new initiatives come in and the team is disbanded to form other, new teams.

It takes a lot of effort to form a team; you need to find the right balance of skills, someone to tech lead, delivery manage and be the product owner; you need to find engineers, customer researchers, product designers and possibly business analysts and you need to make sure that the work they are currently doing can be finished or stopped.

Specialization and matrix’d teams seem inevitable as an organization grows. I suspect that a cross-functional, self-sufficient team that has time together and knows how to work together will almost always outperform teams of specialists spread across multiple projects and priorities.

h/t Simon Willison


I’d never seriously listened to Mazzy Star before today. Had really only heard “Fade Into You”. Now I’ve listened to all four albums and they’re a) pretty good! and b) kinda ahead of their time?

I’m a little surprised that something so straight-forward and sounding very much of the nineties can predate music I associate more with the “indie sounds” of the 2000s and 2010s. Maybe I’ve just got my history wrong!


Marketing folks should dispense with “this is familiar-thing two point oh”. It’s always “Underpants 2.0” or “Butter Knife 3.0” and never “Non-stick pan 2.3”. Just call it like a straight-up Hollywood sequel. “Chair 4: The Sittening” or “Ball-point Pen 7 Part 1: The Penultimate”. 🥁👴


Bunkerpunk, short sci-fi from sudowriters, “a speculative fiction writing group”. My first foray into collected short science fiction. Recommended for modern, addled attention spans, those who are intentionally avoiding mega-tomes/epic fiction worlds, and/or the biographies of Robert Caro.


I would never have guessed that “video memos” would become a thing in remote working. Rather than sending a wall of text (which people are unlikely to read or even expand in Slack), record a short (~5 minute) video summarizing the ideas in context with metrics, screenshots, etc.

The jury’s still out on how this compares to a written memo culture. But, a marginal benefit of a video memo is you can watch it at greater than 1x speed and feel like you’re getting more out of your time! 💪


Awesome Cold Showers - “ It’s great when people get excited about things, but sometimes they get a little too excited.” A collection of papers for when you don’t believe the hype and need to help others think that way too.


By some kind of coincidence I’ve read The Difference Engine by Gibson & Sterling followed by Quicksilver by Stephenson (re-read) and both are set partially in a London where covering once’s face for safety is prevalent. History repeats itself, historic/science fiction doubly so.


Alex Danco: The Freud Moment - You could draw a line from all of America’s divisiveness and much of the culture wars down to ego vs. superego.

America’s egotistical bent doesn’t mean we lack a conscience: we carry around a ton of guilt, as part of the cost of letting egos run wild the way we do. The narrative of “the coastal elites want to tell you what to feel guilty about; we won’t let them” is effective for a reason: because we are collectively guilty of so many things, from climate change to police brutality and everything else. The Trump candidacy figured out how to exploit this better than anyone else: in a complex and interdependent world, everyone is basically guilty of everything. And when that’s true, no one can say “you should feel guilt” without sounding hypocritical. It’s a perfect judo move, because not only does it neutralize the superego’s ability to effectively level any criticism, it opens the door for the ego to go be as offensive as possible.


The Garden Of Forking Memes: How Digital Media Distorts Our Sense Of Time - grab a beverage, this one made me think of time in a whole other way and reframed our narrative-heavy, fact-light information situation:

The de-centralization of timekeeping brought about by digital media harkens back to a much older style of measuring time. Before the invention of the telegraph, there was no way to instantaneously synchronize timekeeping devices across long distances. No time zones, no universal standard against which clock towers could be evaluated for accuracy. Timekeeping was more an art than a science. Each village emitted its own time zone. Much like the townships of old, every internet community has its own “subjective time zone”.

The disruption of the old timekeeping regime created a void that’s being filled by new online communities, cliques, and cults. Whereas the industrial schedule provided a sense of structure and stability and continuity, D.I.Y. timekeeping often feels aimless and disorienting and uncertain. People are seeking out groups and ideologies that put them “back in time”, and many internet subcultures do exactly that.


Tom Armitage » Props and Prototypes - props for movies are like prototypes for building technology. A hero’s lightsaber exists as different props for stunts, close-up shots, costuming, plus a digital version for CG shots. Clickable mockups, short video demos, and working code all serve different phases of a project. See also: tools for thinking.


We had a real dinger of a sunset last night


I finished the last season of The Clone Wars over the weekend. Recommended for all Star Wars fans. Hot take: the last four episode arc is a better Star War than Rise of Skywalker.


Oddisee’s new EP Odd Cure has skits, but they’re recorded phone calls keeping up with his family and friends. Kind of a perfect version of the interstitial skit for this moment in history.


Conceptual tools for thinking

Untools is a collection of mental models for thinking about problems, projects, and ideas. For example, the latest tool, the Cynefin framework is useful for assessing the kind of problem you face (complex, complicated, chaotic, or obvious) to determine what kind of strategy is appropriate for tackling it. Makes for a handy afternoon research dive.

There’s something interesting about Untools as website. Under the hood, there’s not much to it; you could implement it with a static site generator. By that measure, I might describe this as a “brochure” site. But the attention to design and organization makes it feel much more like a product. Delightfully, one that doesn’t seek a commercial transaction. More like flipping someone’s personal but well-organized notes on conceptual tools. Feels novel, in an obvious way.


Albums with acceptable skits between tracks:

  • Three Feet High and Rising by De La Soul
  • The Listening by Little Brother (TIL!)

That’s it, as far as I know. It’s exceedingly difficult to pull off skit tracks.

p.s. there may be an Outkast or Goodie Mob album with nearly acceptable skits?