Failure = entropy due to adding humans
Here’s a real dinger of a sentence from Michael Lopp’s latest, The Art of Leadership: Small Things, Done Well:
Growing an organization requires rethinking trust, coordination, and collaboration. The breakpoints where things go from working pretty well to an absolute shamble come faster than we think. They don’t even occur at nice, round numbers like base–2 or base–10 orders of magnitude.
Figuring out how this works for teams, companies, social networks, and whole countries feels like one of the big unsolved problems of the knowledge/attention-era.